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Zero Tolerance of abuse, neglect or harm to people who have a disability
F.C.L. Support Services has Zero Tolerance of any abuse, exploitation, neglect or harm to people who have a disability. We implement training and provide clear policies to ensure our staff understand, promote and enhance safeguards to identify and prevent abuse from occurring.
F.C.L Support Services acknowledge that people who have a disability have significantly higher risks of sexual assault and exploitation than the general population and that this is particularly true for women who have a disability. We also acknowledge there can be barriers to disclosure that make it difficult for a person with a disability to report sexual abuse and misconduct, therefore we have robust complaint and reporting procedures to reduce these barriers.
Who We Are
About F.C.L Support Services
F.C.L Support Services are a registered NDIS and WorkSafe Provider who deliver supports across Melbourne. We have a diverse team of qualified and experienced Support Workers that bring a wide range of skills that are carefully matched to each individual’s unique needs and preferences. Our team of staff are dedicated to empowering people with disabilities to live meaningful and independent lives providing personalised support within the home and community incorporating independent skill-building, as well as offering Short-Term Respite (STR) in our Respite home situated in Mernda, Victoria.
At the heart of F.C.L Support Services our commitment is to deliver high-quality, person-centred care. We understand how important it is for our clients to be matched with staff who share similar interests, values, and life experiences, helping to build positive, trusting relationships and support clients in achieving their NDIS and personal goals. Reliability, consistency, and flexibility are the foundations of the service we provide.
Our strength-based approach and meaningful connections with other providers such as Specialised Support Coordinators, the Department for Families, Fairness and Housing (DFFH), Child Protection as well as Justice and Forensic enables us to work with individuals that require a higher level of support due to their complexities. F.C.L Support Services is committed to providing support to individuals who require complex behaviour management, with the view that every individual matters.
Our Mindset
Mission, Vision, Values
F.C.L. Support Service’s mission is to empower the people we support to achieve their individual goals. We will deliver our services with the upmost respect, honesty, dignity, personalised approach together with encouraging choice, control and inclusion.
F.C.L Support Service’s vision is to continue to provide high quality, committed staff to meet individual needs to empower people we support to achieve their set goals to live a life they choose to live.
E. Ethical – Ethics and integrity.
A. Accountability – Accountable for delivering a quality service that has a lasting result.
R. Respectful – Respectful of individual choices and beliefs.
T. Teamwork – Collaboratively working together to achieve.